Skip To Main Content

Privacy Policies

Netspend Visa® and MasterCard® Prepaid Cards are issued by The Bancorp Bank, Pathward®, National Association, and Republic Bank & Trust Company, Members FDIC. Netspend is a registered agent of The Bancorp Bank, Pathward, NA, and Republic Bank & Trust Company.

Privacy Provisions Applicable to Netspend Cardholders and Applicants

If you are a Netspend cardholder or have applied for a Netspend card, the principal privacy policy governing your prepaid card program belongs to the bank issuing your card.

Please see the back of your card or the card program marketing materials for the name of your issuing bank. For your convenience, we have provided links to each issuing bank’s privacy policy below.

Ouro Online Privacy Policy

Last Updated: January 31, 2024

When visiting or using our websites, communicating with us electronically, interacting with us on social media or through ad content, or using a mobile application of Ouro Global, Inc (each a “Site”), this U.S. Online Privacy Notice (“Online Privacy Notice”) applies to you and governs our collection, storage, sharing, and use of your information.

Please note, if you apply for or use a product or service (“Financial Product”) of Ouro or its issuing banks (each a “Bank”), the Gramm-Leach-Bliley Act and similar state financial privacy laws govern your financial privacy rights. That means that if you are a customer or consumer of one of our Financial Products, you should consult the Privacy Notice associated with that Financial Product for information on collection, storage, sharing, and use of your information. A copy of each Bank’s Privacy Notice may be found here. These are distributed annually to each customer, as required by applicable law, and available online as well.

Please note, if you are a California resident, you may have additional privacy rights in addition to the generally applicable privacy rights described in this privacy policy. Please scroll to the bottom of the page or click here for more information on your California-specific rights.

Information We Collect

In general, when we use the term “Personal Information” we mean information that identifies, relates to, describes, or can be associated with a particular individual household or device. When you visit or interact with a Site, we may collect the following types of Personal Information about you.

  • Personal identifiers: This can include information such as name, mailing address, email address, phone number, or government issued ID.
  • Device information: This can include information such as IP address, device ID, browser type, pages visited, referring website addresses, or browser history. This information may also include tracking technologies such as cookies, web beacons, pixels or similar identifiers.
  • Geolocation information: This includes information that permits us to determine your location. You may be able to control collection of this data through your device settings.
  • Inferences: This information includes inferences drawn from any of the other types of data.

Personal Information collected in connection with your application or use of a Financial Product is described in the applicable Privacy Notice, available here.

Cookies and Similar Tracking Technologies

Ouro uses cookies or other similar tracking technologies when you visit our Site. Cookies are text files containing small amounts of information, which are placed on your computer or mobile device when you visit a Site. When you return to our Site – or visit websites that use the same cookies – the website can recognize these cookies and therefore your browsing device.

We use cookies and other tracking technologies for a number of reasons, such as for basic Site operation, We use cookies and other tracking technologies to:

  • Ensure your security and privacy when in our secure Sites
  • Store login details for our secure sites
  • Temporarily store input information in our calculators, tools, illustrations and demonstrations
  • Provide you with ads that are more relevant to you and your interests, and improve our targeting and enhance your journey through our sites and partner sites
  • Improve our understanding of how you navigate through our sites so we can identify improvements
  • Evaluate our sites’ advertising and promotional effectiveness; and
  • We use both our own (first-party) and partner companies’ (third-party) cookies to support these activities

We use both our own (first-party) and partner companies’ (third-party) cookies to support these activities. We may also allow our business partners to place web beacons on our site or to place cookies on your device for advertising or other purposes.

Third parties that use cookies and other tracking technologies to deliver targeted advertisements on our platform or third-party sites may offer you a way to prevent such targeted advertisements by opting-out at the websites of industry groups such as the Network Advertising Initiative or the Digital Advertising Alliance.

California Privacy Rights

The California Consumer Protection Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”), gives California residents rights to receive certain disclosures regarding the collection, use, and sharing of Personal Information, as well as rights to control this information.

Please be aware that the CCPA excludes Personal Information already covered by financial services privacy laws such as the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (CFIPA). As a result, the disclosures and rights granted by the CCPA do not apply to Personal Information related to a financial account. If you are a customer or consumer of our Financial Products, please consult the Privacy Notice associated with those product(s), available here, to learn about our information practices and your privacy rights.

In the California Privacy Rights section, the capitalized words have the meaning as stated in the CCPA (and any final regulations, when available).

Changes to this Notice

Ouro may change the Online Privacy Notice at any time by posting an updated version to this page and changing the “Last Updated” date at the top of this notice. Any changes become effective when posted on the Site. You will be bound by changes if you use the Site after those changes have been posted.


For questions regarding this U.S. Online Privacy Notice: